How to share whereabouts responsibilities with a support person
This guide provides step-by-step instructions on how to share Whereabouts responsibilities with a support person on the Athlete Connect application. By following these steps, athletes can easily add a secondary contact who will have access to their account and help manage their Whereabouts information, ensuring compliance with anti-doping regulations.
1. Open Athlete Connect on your mobile device, computer, or tablet.
2. Navigate to “Profile” in the menu bar. You may have to select the three-line icon in the top left corner to open the menu bar.
3. Click the “Secondary Contacts” tab at the top.
4. Select the blue plus button.
5. Fill in the full name, relationship, email, and phone number of your secondary contact.
6. Click the “Account Access” checkbox, which will display a confirmation window.
7. Read the terms of “Account Access” and click the “Confirm” button. Once confirmed, your secondary contact will receive a welcome email from Athlete Connect with instructions for accessing your account through their own application. It is recommended that you make your secondary contact aware so they can monitor their email account for the welcome communication.
8. Click the “Add” button to finalize your new secondary contact.
9. Once you have added your secondary contact, the contact is listed along with buttons that will allow you to edit or delete the contact.
10. Read the terms of “Account Access” and click the “Confirm” button. Once confirmed, your secondary contact will receive a welcome email from Athlete Connect with instructions for accessing your account through your own application. It is advised that you make your secondary contact aware so they can monitor their email account for the welcome communication.
11. Click the “Add” button to finalize your new secondary contact.
12. Once you have added your secondary contact, return to the home screen by clicking the “Home” icon.
Return to the Athlete Connect FAQs.